Privacy policy

Last Updated: 7th November 2025

Our Commitment to Your Privacy

Known Entity ("we", "us", "our") is committed to protecting your privacy. This policy outlines how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020. By providing us with your personal information, you consent to its collection and use as described in this Privacy Policy.

What Information We Collect

We collect personal information that you voluntarily provide to us. This includes:

  • Names: To personalise our communications with you.

  • Email Addresses: To send you the marketing communications you have signed up for.

We may also collect some information automatically when you visit our website, such as your IP address and browsing data (using cookies).

Why We Collect Your Information

The primary purpose for collecting your name and email address is for marketing. This allows us to:

  • Send you newsletters, special offers, and promotional material.

  • Inform you about new products, services, or events.

  • Keep you updated with information about our business.

We only collect information that is necessary for these purposes.

How We Collect Your Information

We collect your personal information directly from you when you:

  • Fill out a sign-up form on our website to join our mailing list for news and updates.

  • Contact us directly with an enquiry.

How We Store and Protect Your Information

We take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. Your information is stored securely, and we only permit authorised personnel to access it. We may use third-party service providers (e.g., cloud storage or email marketing platforms) to store your information, and we ensure they have appropriate security measures in place.

Sharing and Disclosing Your Information

We do not sell or trade your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as email marketing platforms. These providers are contractually bound to keep your information confidential and secure and are only permitted to use it for the purpose of providing services to us. We will not disclose your information to anyone else unless we are required to by law.

Cookies

Our website may use "cookies" to enhance your experience. Cookies are small data files stored on your computer's hard drive. They help us analyse website traffic and improve our website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Your Rights: Access and Correction

You have the right to request access to the personal information we hold about you and to ask for it to be corrected if you believe it is wrong. To access or correct your information, please contact us using the details below. We will respond to your request as soon as reasonably practicable.

Your Right to Opt-Out

You can unsubscribe from our marketing communications at any time. Every marketing email we send will include a clear and functional "unsubscribe" link at the bottom. Once you unsubscribe, we will remove your details from our marketing list.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch with us.

Business Name: Known Entity Limited

Email: general@knownentity.co